Privacy Policy
We respect your privacy and are committed to protecting your personal information.
Last updated: September 18, 2025
1. Information We Collect
We collect information you provide directly to us and information automatically collected when you use our service:
Account Information
- Email address and name (from OAuth providers)
- Profile picture (if provided by OAuth provider)
- Kindle email address (for content delivery)
- Subscription and billing information
Usage Information
- URLs and content you submit for conversion
- Conversion preferences and settings
- Usage statistics and service interactions
- Device and browser information
2. How We Use Your Information
We process your information based on the following legal grounds:
- Contract Performance: To provide content conversion and delivery services
- Legitimate Interest: To improve our service, ensure security, and prevent abuse
- Legal Obligation: To comply with tax, accounting, and regulatory requirements
- Consent: For marketing communications (where required by law)
We do not sell your personal information to third parties.You have the right to withdraw consent at any time where processing is based on consent.
3. Content Processing and Storage
When you submit content for conversion, we temporarily process and store it to provide our service:
- Content is processed on secure servers
- Converted files are stored temporarily for delivery
- Files are automatically deleted based on your subscription plan (20-120 days)
- We do not read, analyze, or use your content for any purpose other than conversion
Important: Only submit content you have the right to convert and use. We are not responsible for copyright violations.
4. Information Sharing
We may share your information only in these limited circumstances:
- Service Providers: Third-party services that help us operate (payment processing, email delivery)
- Legal Requirements: When required by law or to protect our rights
- Business Transfers: In connection with a merger, acquisition, or sale of assets
All third-party service providers are contractually required to protect your information and use it only for the specified purposes.
5. Data Security
We implement industry-standard security measures to protect your information:
- Encryption in transit and at rest
- Secure authentication and access controls
- Regular security audits and monitoring
- Automatic file deletion based on retention policies
While we strive to protect your information, no method of transmission over the internet is 100% secure. We cannot guarantee absolute security.
6. Your Rights and Choices
You have the following rights regarding your personal information:
- Access: Request a copy of your personal information
- Correction: Update or correct inaccurate information
- Deletion: Request deletion of your account and data
- Portability: Export your data in a machine-readable format
- Opt-out: Unsubscribe from marketing communications
To exercise these rights, contact us at privacy@kinddy.com or through your account settings.
7. Cookies and Tracking
We use cookies and similar technologies to:
- Maintain your login session
- Remember your preferences
- Analyze website usage and performance
- Provide personalized experiences
You can control cookies through your browser settings, but some features may not work properly if cookies are disabled.
8. International Data Transfers
Your information may be transferred to and processed in countries other than your own. We ensure appropriate safeguards are in place to protect your information in accordance with this Privacy Policy and applicable laws.
9. Children's Privacy
Our service is not intended for children under 13. We do not knowingly collect personal information from children under 13. If we become aware that we have collected such information, we will delete it promptly.
10. Changes to This Policy
We may update this Privacy Policy from time to time. We will notify you of significant changes by email or through our service. Your continued use of the service after changes become effective constitutes acceptance of the updated policy.
11. Your Rights Under GDPR
If you are in the European Economic Area, you have the following rights:
- Access: Request a copy of your personal data
- Rectification: Correct inaccurate or incomplete data
- Erasure: Request deletion of your personal data
- Portability: Receive your data in a structured format
- Restriction: Limit how we process your data
- Objection: Object to processing based on legitimate interests
- Complaint: Lodge a complaint with your data protection authority
To exercise these rights, contact us at privacy@kinddy.com. We will respond within 30 days.
12. Contact Us
For questions about this Privacy Policy or to exercise your rights:
Privacy Officer: privacy@kinddy.com
General Support: support@kinddy.com
Data Protection Officer: dpo@kinddy.com
Response Time: Within 30 days for privacy requests